Frequently Asked Questions

Registration: Registering and Matrimonial Profile Creation

How do I find a Agarwal bride or groom?

Agarwal2Agarwal.org has thousands of Agarwal profiles for both brides and grooms. You can use the search option to find the right match for you. You can also register on Agarwal2Agarwal.org to start getting responses from other Agarwal users.

How can I register on Agarwal2Agarwal.org?

Registering on Agarwal2Agarwal.org is a simple process. To create your profile and become a member, click on "Register Free" button on homepage. This opens a registration form designed to capture your information and your desired partner information in detail. The registration form consists of several simple steps where you are supposed to furnish your details.

How can I complete/edit my profile on Agarwal2Agarwal.org?

You can easily edit your profile following these steps:
1. Login on website with your credentials
2. Click on "Edit My Profile" option in "My Profile"
3. Select from various sections of profile information you wish to edit. You can choose to edit the information you want

What are the benefits of registering on Agarwal2Agarwal.org?

You interact with lacs of active members and get fast results for your matrimonial search

Can I register a matrimonial profile on behalf of a relative?

Yes. You can register on behalf of your relative.

How much do I have to pay to register on Agarwal2Agarwal.org?

You can register on the website for FREE. Go ahead, register and post your profile right NOW! If you wish to avail premium membership, you can get the details at Membership Options page.

How long does it take to register and create a matrimonial profile on Agarwal2Agarwal.org?

Registration and profile creation on Agarwal2Agarwal.org is a simple process. To register your basic profile, it will take about 5-7 minutes.

The form seems to be a bit lengthy. Do I need to fill it entirely?

We understand that it may become tedious for you to fill a long form in one single shot. However, matrimony is serious business, and it is important to convey detailed information to interested members. The more information you provide about yourself the more likely you are to be contacted by other members of Agarwal2Agarwal.org matrimonial. So please do take the time and effort to complete your profile.
Register Now with Agarwal2Agarwal.org and post your matrimonial profile

What is the advantage of verifying my contact number? How can I do it?

For verifying mobile number, you receive an OTP on the mobile number provided by you. You can enter the OTP in the designation area to verify the mobile number. By doing this, your number is verified. It is important and helpful because you"ll never miss out any important information and notification from Agarwal2Agarwal.org once you verify your contact number.

What is a Profile ID? Is it important?

This is auto-generated unique Id. This unique Id is for every individual who registers on Agarwal2Agarwal.org. It is important and helpful because a user can see your profile details by inputting the profile ID in the given profile ID box whenever he/she wishes to search for your profile.

What is partner criteria?

Partner Criteria essentially includes details that you would desire in your preferred partner. This gives us better understanding of your ideal partner, and we suggest better matches based on your preference. Also, other members understand that what kind of partner you are looking for.

How to delete my profile?

1. Login on website with your credentials
2. Click on "Edit My Profile" option in "My Profile"
3. Click on "Account Settings" tab
4. Click on "Delete Profile" tab
5. Select the option as the case may be and submit
In case you have found your partner through Agarwal2Agarwal.org, we will be happy if you share your success story with us. You can do so by filling this short form.

I can't find the information I need. How can I get that?

Share your feedback with any query or comments.

Can I change/edit my information after registration? What all I can change?

The profile post creation can be edited by using "Edit Profile" link under your name on Menu. Once you login, go to "Edit Profile" link and update the information you wish to change.
Except certain basic details like Name, Marital Status and Gender, most of the information can be changed. If you wish to change any of these 3 fields then the same can be done by our support team. To change these fields just reach us at our helpline numbers.

I did not receive the OTP on my mobile. What should I do?

Please wait a minute and use the resend option, and check that the mobile number entered is correct and reachable. If the OTP still does not arrive, it is usually a network delay at the operator's end - try once more after a short while, or contact us and we will help you verify the number.

I did not receive the email verification link.

Check the Spam or Junk folder, or Promotions/Social/Forum tabs on Gmail first, as verification emails are sometimes filtered there. If you find it, mark it as Not Spam and move them to Primary Inbox so future emails reach your Inbox. You can also confirm the email address on your profile is correct in Account Settings and request the verification email again.

My profile shows as incomplete. What is missing?

Open Complete Profile and the website will show you exactly which sections still need information. Completing them matters - complete profiles appear higher in search results and receive noticeably more responses.

I have created two profiles by mistake. Can one be removed?

Yes. Login to the profile you want to keep and note its Profile Id, then tell us which Profile Id should be removed. We will remove the duplicate so that responses are not split between two profiles. We also take up this activity at our end periodically to remove duplicates and keep the database clean.

My name or surname is spelled wrongly. How do I correct it?

If there is a spelling mistake in your name, please write to us with your Profile Id and the correct spelling and we will update it for you.

I entered the wrong date of birth. Can I change it?

Yes. Date of birth is part of the horoscope section - open Edit My Profile and update it there. Please make sure it is correct, since horoscope matchmaking works based on these details.

How do I change the mobile number on my profile?

Open Edit My Profile and update your contact number, then verify the new number with the OTP sent to it. Keeping a verified, reachable number matters because interested families will use it to reach you.

Can I change the surname on my profile?

Yes. Please write to us from your registered email with your Profile Id and the name you would like shown, and we will update it. We ask for the request in writing because the name is what other families identify the profile by.

Login and Password

How do I login into Agarwal2Agarwal.org?

The Login button is found in the Agarwal2Agarwal.org menu or from Login Page. Simply enter your profile id, password and your relation with the candidate to login. You can also select "Remember Me" option for better experience if using on your personal device

How do I logout from Agarwal2Agarwal.org?

We don't recommend users to logout unless using a public device. Staying logged in helps us give better user experience by providing auto-login facility when you visit us next time. Logout option is available on top right when you hover on your name in Desktop version and in Menu in Mobile version of the website.

Can I be permanently logged into my account to avoid logging in every time I visit Agarwal2Agarwal.org?

Yes, you can be logged into your account permanently. While logging into your account, select the checkbox option "Remember Me", that can be seen below the login box. When you select this option and login, you can be always logged into your Agarwal2Agarwal.org. You need not login the next time you visit Agarwal2Agarwal.org.

Is it safe to be permanently logged into the Agarwal2Agarwal.org?

If you share your computer with other persons, then your Agarwal2Agarwal.org information will be vulnerable to tampering. In any case, as a safety precaution, if you do not use Agarwal2Agarwal.org for 30 days, you will be asked to login again when you visit even if you have chosen the permanent login feature.

Can other members of Agarwal2Agarwal.org come to know when I am logged into Agarwal2Agarwal.org?

Yes, other members on Agarwal2Agarwal.org can see when you were last active.

How can I change my Email id?

1. Go to "Edit Profile" option under your name in the menu
2. Select "Contact/Login" tab
3. Provide your new e-mail id and re-type it
4. Save changes

How can I change my password?

1. Go to "Edit Profile" option under your name in the menu
2. Select "Contact/Login" tab
3. Provide your current password, new password and re-type new password to confirm
4. Save changes

What if I forget my password?

Click on the "Forgot Password/Profile Id" link on the login page and enter your Profile Id. Your password will be sent to you immediately through Email and SMS on your registered email address and mobile number respectively.

What if I forget my profile id?

Click on the "Forgot Password/Profile Id" link on the login page and enter your Email address. You will be shown the profiles registered with the entered email id.

How do I contact other members?

When you like a user's profile and want to contact them, the first step is to "Send Interest" to them. To do that, use "Send Interest" option on the result or profile page.
An Expression of Interest can be sent by both FREE and PREMIUM members of Agarwal2Agarwal.org. PREMIUM members will be able to send a personalized message with the interest. Personalized message increases the chances of a response from the person contacted. So it is advisable to upgrade to a PREMIUM MEMBERSHIP

Is there a limit on the number of profiles I can see?

There is no restriction to view Basic Profiles for both FREE and PREMIUM members. A premium member can view all the profile details without any limit restrictions. Viewing phone numbers/personalized biodata comes under limit based on the Premium Membership Plan you have opted for.

Search Options

How can I search for Agarwal bride/groom?

The search on Agarwal2Agarwal.org has been designed in a user-friendly way so that it is always effective and yields the results that you are looking for. You can simply select your criteria and see the resulting list of profiles.

What search criteria options are available?

You can search profiles based on Age, Height, Marital Status, Education, Occupation, Income, Location, Mother Tongue, Family Type, Family Status, Family Values, Diet, Drinking Habits, Smoking Habits, Complexion, Body Type, Manglik and much more.

In what order partner search results are sorted?

The search results are sorted based on last activity by the user. You can also sort by recently added or not viewed profiles.

What is Profile Id search?

Using this search, you can visit other user's profile and view details of that particular profile if you have their profile Id.

What is Name search?

Using this search, you can search the profiles on website based on full or partial name or surname or a combination of both.

What do I do to maximize the response for my search to find my dream match?

To find your soulmate, follow the given steps:

1. Create an online profile: this is the first and most important step. This profile will determine how others who come to the site will know you as. Be honest and spend time filling the open fields regarding yourself, your family and who you are looking for.
2. Upload a good, clear photo: 70% of all searches are for a photo profile, so it is important to have your photo in your profile.
3. Specify the partner profile: This will help us as well as others to have some idea of what you want. Please put only those conditions that are an absolute must and not which are desirable. Things like tall, dark, very fair etc. restricts the matches, so avoid them. In case of a problem, write back to us or call us while creating a profile.
4. Send enough interests: Log in and search profiles and then send interests to profiles that you like. This is a first step, so send as many interests as you can.
5. As a free member, you will be able to send interest. But if/when you upgrade to a PREMIUM MEMBERSHIP, you can send your own customized message to others and can see their contact details and take the conversation to the next level.

How do I set what I am looking for in a match?

Open Partner Criteria and set your preferences - age, height, education, occupation, location, community details and horoscope preferences. Your matches and suggestion emails are based on these, so it is worth keeping them up to date. If you want to try different search criteria, you can use the search page directly and relax one filter at a time to see the effect.

I am seeing very few matches, or none at all. Why?

This almost always means the criteria are very narrow. Open Partner Criteria and widen the ranges that matter least to you - age and city are usually the two that open up the most profiles. You can also use the search page directly and relax one filter at a time to see the effect.

Can I look for a match settled abroad?

Yes. Country and city of residence are part of both the profile and the partner criteria, so you can set the countries you would consider in Partner Criteria, or filter by location on the search page.

Can I filter matches by surname/gotra?

Yes. Gotra and surname exclusions can be set in Partner Criteria so that matches shown to you respect them.

What are "Reverse Matches"?

Your normal matches are profiles that fit your partner criteria. Reverse Matches are the other way round - profiles whose partner criteria you fit. They are worth checking because these members are actively looking for someone like you, so a proposal is more likely to be accepted. You will find them on your home page.

How do I find profiles that have joined or logged in recently?

Use Advance Search, which has both Latest Registered and Latest Login options - you can choose the period you want, such as the last week, the last month or up to six months. Members who have registered or logged in recently are the most likely to respond, so it is worth searching this way regularly rather than relying only on your suggestion emails.

Profile Communication

How can I Send a Message?

Once you have sent a interest or received an interest from any user, you will get option on their profile to send message to them. You can also attach a message while sending/accepting/declining interest or sending reminder. This feature is available to PREMIUM Members.

What is an interest, and how is it different from a message?

An interest is a simple way of telling another member that you would like to take things forward - they can accept or decline it. A message is a personalised note you write yourself that can be sent with or after you send an interest. Sending an interest is available to all members; sending personalised messages is a premium feature.

Someone accepted my interest. What happens next?

Once an interest is accepted, you can see the response in your Communication section and take the conversation forward - viewing contact details and sending personalised messages needs premium membership. Many families exchange horoscopes and photographs at this stage over WhatsApp to take things forward.

How do I decline a proposal I am not interested in?

Open the interest in your Communication section and choose to decline it. Declining lets the other family know politely when they visit your profile and stops further reminders about that proposal, which is kinder than leaving it unanswered.

I keep getting reminders about an interest. How do I stop them?

Reminders are sent while an interest is still awaiting your response. Once you accept or decline it in your Communication section, the reminders for that proposal stop. If you are not interested in an interest, declining is kinder than leaving it unanswered.

Can I block a member from contacting me?

Yes. You can block a member so they can no longer contact you, and you can review or undo this from the Blocked Profiles section of your Communication page. If a member is behaving improperly, please also report them to us.

How does chat work?

Chat lets you talk directly with members you are connected to, from the Chat section. If your chat messages are not appearing, it is usually a browser issue - try Google Chrome, or refresh the page once, or use it through the App.

Why can't I see the contact number of a member?

Contact details are visible to premium members. To view contact details, upgrade on the Membership Options page. You can also send an interest first - if the other family responds with their contact details, you can take the conversation forward directly.

I am not getting any response. What can I do?

A few things make a large difference:
• Add a photograph - profiles with photos get far more responses
• Complete every section of your profile; incomplete profiles rank lower in search results
• Review your partner criteria - very narrow criteria can leave very few matches
• Send interests yourself rather than waiting; we do not send proposals on your behalf, the website is designed for you to search and reach out

Can you send my contact details to a member on my behalf?

We are not able to pass contact details between members. Please connect with the member, or send an interest/message from the member's profile instead.

Is there a limit on how many profiles I can view?

No. You can view as many profiles as you like, and send interests and messages, without any restriction. The only monthly limit applies to viewing contact details, which is a Premium membership feature - premium members can view a set number of contact details each month, and downloading biodata counts towards the same limit. The count resets at the start of the next month.

How many contact details can I view in a month?

Every premium plan includes a set number of contact details you can view each month - between 20 and 50 depending on the plan you choose, and the figure for each plan is shown against it on the Membership Options page. The count resets at the start of every month. Viewing profiles, sending interests and sending messages are never limited - the monthly count applies only to viewing contact details and downloading biodata.

I have used up my monthly contact limit. Can it be reset?

The count resets automatically at the start of the next month. If you are in the middle of an active search and have run out, write to us with your Profile Id - we can sometimes add a little to your limit as a one-time exception.

Can I see who has viewed my profile?

Yes. The Recent Visitors section on your home page shows members who have recently viewed your profile, and it is available to every member, free or premium. These members have already looked at your profile, so they are often the most worthwhile proposals to follow up. You can also control whether your own visits are shown to others using Share Profile Visit Details in Account Settings.

How do I know whether the other member has seen my message or interest?

Every interest and message is delivered to the member and also notified to them by email, so it does reach them. Whether they have opened it is not shown. If there is no reply after a reasonable time, it usually means the family is considering other proposals - it is best to continue sending interests to other suitable profiles rather than waiting on one.

Can I cancel an interest or delete a message I have already sent?

An interest can be cancelled - open the member's profile and use the Cancel Interest option. A message or a chat, however, is delivered immediately and cannot be taken back. If you have sent something by mistake, the simplest course is to say so politely in a follow-up message. If you would rather not hear from a member at all, you can block them from your Communication page.

Alerts

What are Agarwal2Agarwal.org Alerts? Why should I subscribe to them?

There are email alerts and SMS alerts. You are automatically subscribed to email alerts at the time of registration. To subscribe to SMS alert, you can get your mobile number verified and start getting alerts.

How can I subscribe/unsubscribe to Agarwal2Agarwal.org Alerts on email or mobile phone?

You can't change alerts settings on email. To subscribe/unsubscribe to Agarwal2Agarwal.org alerts on mobile, follow these steps:
1. Go to "Edit My Profile" option under "My Profile"
2. Verify the Mobile number which you want to start the SMS Alerts to
3. Choose "Yes"/"No" for sending alerts for individual mobile numbers

I am not receiving emails from you. How do I fix it?

Please check the Spam or Junk folder of your email account, or Promotions, Social or Forum tab on Gmail. If you find our emails there, mark them as Not Spam and move them to your Primary Inbox - future emails will then arrive directly. It also helps to add our email address to your contacts. If your Inbox and Spam folders are both empty, confirm that the email address on your profile is correct in Account Settings.

How do I change how often I receive match suggestions?

In Account Settings, the Profile Suggestions section lets you choose to receive all suggestions, only selected suggestions, or none at all - and you can set the frequency. This does not affect your profile or your matches in any way.

How do I stop all emails from you?

Every email we send has an unsubscribe link at the bottom, or you can turn suggestions off entirely in Account Settings. Unsubscribing stops only the suggestion emails while notification emails are sent and your profile stays active - if you also want the profile removed, use Delete Profile in Account Settings.

Membership

What are the benefits of becoming a Premium Member?

As a Premium member, you can optimize your matrimonial search at a very nominal cost. Here are a few of the benefits:
1. View photos of others without any restrictions
2. Send personal and customized messages along with your contact details directly to other members
3. View contact details like address and telephone numbers, relative and family occupation details of people.
4. Use automatic horoscope match feature and match your horoscope with other members directly at click of a button.

What payment option are available for becoming a Premium Member?

You can pay for the premium membership by various online modes including Credit Cards, Debit Cards, Net Banking, IMPS, UPI, Wallets etc

Can I get Premium Membership of Agarwal2Agarwal.org Free?

You can complete your profile to 100% to avail 1-month Free Premium Membership. You can avail it once per person

What is the refund policy of Agarwal2Agarwal.org?

Since Agarwal2Agarwal.org allows its members to communicate with other members before they pay, we do not refund membership fees. This policy while providing value for money for Agarwal2Agarwal.org members also ensures that the company is protected. Any exceptions to this policy will be made at the sole discretion of Agarwal2Agarwal.org management.

How long does premium membership last?

Each plan runs for a fixed period, which is shown against the plan on the Membership Options page. You can see the status and expiry of your own membership on your home page after login.

My membership has expired. What happens to my profile?

Your profile, photographs and all your matches stay exactly as they are - nothing is deleted when a membership ends. You simply return to free member features, so contact details of other members are no longer visible. You can renew at any time from the Membership Options page and pick up where you left off.

Will my membership renew automatically?

No. Membership does not renew automatically and no payment is taken from you without your action. When your plan is about to end or ends, you can choose to renew from the Membership Options page.

Money was debited from my account but my membership is not active. What should I do?

First, please logout and login again - in many cases the membership is already active and only needs a fresh login to show. If it still shows as unpaid, the transaction did not complete at the payment gateway. In case of an accidental debit, the amount is returned by your bank, normally within 3 to 5 working days, without any action from your side. If the amount has not returned after that, contact us with your Profile Id and the transaction or order reference so we can trace it.

How soon does premium membership start after I pay?

Payments made online through the Membership Options page activate immediately. If your premium features are not visible, logout and login once so the website picks up your new membership.

Will I get a confirmation of my payment?

Yes. As soon as your payment is successful, a confirmation email is sent to your registered email address with the payment details - please keep it for your records. If you need anything further for your records, just write to us and we will help.

Do you have separate plans for NRIs, and can I pay with an international card?

Yes. NRI plans are priced separately from Indian plans, and both are listed on the Membership Options page. Our Indian payment gateways do not accept international cards, so if you are paying from outside India a PayPal option is shown to you on the payment page - please use that. If you have any difficulty completing the payment, write to us and we will help.

We have finalised a match. What happens to the membership we have already paid for?

Congratulations! Once you remove the profile there is nothing further you need to do - the membership simply runs to the end of its term. A membership is linked to the profile that bought it, so it cannot be moved to another member. If you have any question about a membership you have recently paid for, write to us with your Profile Id. We would also love it if you would share your success story - it means a great deal to families just starting out.

My Home

What is "My Home"?

"My Home" is your personalized section on Agarwal2Agarwal.org. The Dashboard is an all comprehensive briefcase which helps you to manage your profile information as well as to carry out your searches effectively. Based on the feedback that you receive, you can constantly update your profile through this section.

What are the features of "My Home"?

1. Profile completeness: If there is any information which is incomplete, it will be reflected on this page.
2. Profile Statistics: This section shows you details about your profile
3. Communications: This section shows you the details of various communications made by/to you.

What does "My Matches" section contain?

This section shows the profiles of the members who match your profile. This is an auto match making service.
1. Partner Matches: This is one way match making process. This section would have the list of the members who match your preferred partner profile.
2. Reverse Matches: This section would have the list of the members whose preferred partner profile is fulfilled by you.
3. Favourite Matches: This section enables you to select and save the profiles that you have saved in Favourite while searching. The utility of these profiles is that you can view them later after you have added them. You can further initiate contact with profile you wish to meet. 4. Shortlisted Matches: This section enables you to select and save the profiles that you have shortlisted while searching. The utility of these profiles is that you can view them later since you have shortlisted once. You can further initiate contact with profile you wish to meet.

Report Misuse

What should I do if I see an offensive post on the site?

If you have noticed anything on the site that you believe is violation of our terms and conditions, then please use the 'Report Misuse' feature to bring it to our attention. We will review it and take appropriate action.

Service Related Issue

What should I do if I face any issue on the site?

If you face any issues on the site, then please use the 'Report Service Issue' feature to bring it to our attention. We will review it and fix it at the earliest. Please be aware that, depending on backlogs and other technical issues, this may take a while.

A page is not opening or I am seeing an error. What should I try?

Please try these in order:
1. Refresh the page
2. Open the website in Google Chrome, or try another browser or device
3. Clear your browser cache, or open the site in a private/incognito window
Most display issues are browser related and clear up with these steps. If the problem continues, tell us what happened with your Profile Id and the page you were on, and we will look into it. Meanwhile, you can also use the Android App to continue looking for matches.

I am unable to login even though my details are correct.

Please use Forgot Password to have your login details sent to your registered email and mobile number - this resolves most login problems. If the profile has been removed or suspended you will not be able to login, in which case contact us with your Profile Id and we will tell you the status.

How do I contact your team?

You can reach us through the Contact Us page, or send us your issue through Feedback. When you write in, please include your Profile Id - it lets us check your account straight away instead of asking you for details first.

Can I get help in Hindi?

Yes - you are welcome to write to us in Hindi or English, and our team will reply in the language you are comfortable with. You can also call us if you would prefer to speak to someone.

How quickly will I get a reply from your team?

We aim to reply to every query within one working day. If your matter is urgent, calling us is quicker than email. Including your Profile Id in the first message usually saves a round of back-and-forth.

Community

What is the Agarwal community?

Agarwal is a close-knit community, and Agarwal2Agarwal.org is built specifically to help Agarwal families find matrimonial matches within the community - ensuring shared traditions, values and background.

How long has Agarwal2Agarwal.org been serving the Agarwal community?

Agarwal2Agarwal.org was founded in 2001 by Late Shri Dwarka Das Rathi and has been serving the Agarwal community for over two decades - connecting families across India and the world and helping 135000+ Agarwal community members find their match.

Is Agarwal2Agarwal.org only for Agarwal families, or open to others too?

Agarwal2Agarwal.org is dedicated to the Agarwal community, helping ensure that matches share community background, traditions and values - something general matrimonial platforms cannot offer.

Safety & Verification

How are profiles verified on Agarwal2Agarwal.org?

We review every profile for the details submitted, and remove profiles with junk or incomplete information. While we cannot physically verify details like education, income or job - members are expected to confirm such details themselves - our team draws on over 2.5 decades of integrated community data to assess the genuineness of a profile. Uploaded photos and biodata PDFs are reviewed before being made visible to other members, and all profiles are checked for duplicates, which our admin team removes.

What happens if I encounter a fake or suspicious profile?

You can use the 'Report Misuse' feature on any profile. Our team reviews every report and takes appropriate action, including removing profiles that violate our terms.

How is my contact information kept private?

Contact details such as phone numbers are visible only to Premium Members. As a profile owner, you can also choose to hide most of your details (other than basic information) from members who don't match your specified partner criteria - such users won't be able to view your contact information. Your email address is never shown to other members.

Who can see my profile and personal details?

Registered members can view your basic profile (name, age, education, etc.). Sensitive details like phone numbers and family contact information are restricted and only shown based on your privacy preferences and membership level.

A member is asking me for money. What should I do?

Please do not send money to anyone you meet through the website, in any form, however convincing the reason sounds. Genuine matrimonial contact never begins with a financial request. Report the profile to us with the Profile Id straight away, and block the member from your Communication page.

Someone is using my photograph or details on another profile.

Please report it to us immediately with the Profile Id of the offending profile and any detail you can give us. We take impersonation seriously and will investigate and remove profiles that misuse someone else's photographs or identity.

Is it safe to share my contact details with another member?

Contact details are only visible to Premium members. Also, we usually recommend providing parents'/guardians' contact details on the profile so that they can connect first, as most families on Agarwal2Agarwal.org do. Candidates can add their contact numbers while keeping them hidden, to receive the notifications etc from Agarwal2Agarwal.org. Never share bank details or passwords with anyone - we will never ask you for them either. If anything feels wrong, tell us.

Some details are missing from my biodata. How do I add them?

The profile is built from the information you add, so anything blank there will be blank on the profile. Open Edit My Profile, complete the sections that are empty, and your profile on the website will include them straight away.

What family details should I fill in, and who can see them?

Family details cover parents' background, siblings, and family type and values. They matter because most families look at them before responding. They are shown to members who view your profile.

Will my profile show up on Google?

You control this. In Account Settings, set Search Engine Visibility to Don't Show and your profile will not be listed by search engines. Your profile remains fully visible to members on the website.

What does "Filtered Users" mean in my privacy settings?

"Filtered Users" means only those members who fall within your partner criteria. If you set Profile Visibility to To Filtered Users in Account Settings, your profile and full-size photographs are shown only to members you would consider - everyone else sees just a thumbnail of your default photograph in search results.

Who is a "guest user"?

A guest is someone browsing Agarwal2Agarwal.org without logging in. Guests can see only limited, basic information and cannot view contact details, send interests or send messages. To do any of that, they need to register a profile.

Are all the profiles on the site still looking? Some seem inactive.

Profiles that have not been logged into for more than a year are not shown in search results at all. Before that, we send reminders to members who have been inactive for a couple of months, and we call some of them to check whether their search is still on. Families do not always tell us when a match is settled, so if you come across a profile that is clearly no longer looking, please tell us with the Profile Id - it genuinely helps everyone searching.

Photos

How do I add photos to my profile?

Login and open your Photo Album, then use the upload option to add one or more photographs. Profiles with photographs receive noticeably more responses, so we recommend adding at least three clear photographs. You can add up to 10 photographs, and set one as your Default Photo which is shown first to other members. In case you are facing any issues uploading the photographs, you can WhatsApp them to us from your registered mobile number and we will upload them for you.

Why can't I see other members' photographs?

Photographs are shown to members who have uploaded their own photograph or those who have premium membership. So the two things that open up the most photo albums are: upload your own photograph in your Photo Album, and consider premium membership.

How long does it take for my photograph to be approved?

Every photograph is checked by our team before it becomes visible to other members, which protects everyone on the site from misuse. This is usually completed within a day. If your photograph has been pending noticeably longer, please let us know with your Profile Id.

My photograph was not accepted. Why?

A photograph is not accepted if the face is not clearly visible, if it contains contact details or text, if more than one person makes it unclear who the profile belongs to, or if it is not a photograph of the member. Please upload a clear, high resolution recent photograph of the candidate alone in your Photo Album.

Can I control who sees my photographs and my name?

Yes. In Account Settings you can set Profile Visibility (all registered users, or filtered users only) and Name Visibility (all premium users, all registered users, or hidden from everyone). You can change these at any time. Profile Visibility hides the profile and full-size photographs from members who do not meet your partner criteria. However, the thumbnail of the default photograph is always shown in search results, so that other members can see that a profile exists.

How do I change my main photograph?

Open your Photo Album and set the photograph you want as your Default Photo. That is the one shown first to other members in search results and in your profile.

My photograph uploads sideways or upside down. How do I fix it?

Please upload the photograph as it is - our team fixes the orientation from our side while reviewing it, so it will appear the right way round once approved. There is also a cropping option when you upload, which you can use to frame the photograph the way you want.

Biodata

How do I download or print a biodata of a profile?

Open the profile you are interested in and use the Print option, which opens a clean, printable biodata you can save as a PDF or print. It contains all the information user has inputted on Agarwal2Agarwal.org. Apart from this, you can also download the user uploaded custom biodata PDF. Both options are designed to be easy to share with family over WhatsApp or email.

Can I use my existing biodata document instead of filling the form?

You can register a new profile by uploading already available biodata PDF. Our AI assistant will read and pre-fill the information available in the PDF on the registration form for your convenience. You can then fill the remaining information to finish the registration. Do note that only information entered in the profile form is searchable by other members, so a completed profile will always get you more responses than a document alone.

Horoscope & Kundali

How do I add my horoscope or birth details?

Login and open Edit My Profile, then fill the horoscope section with your date of birth, exact time of birth and place of birth. Accurate birth details matter because most of the families match horoscopes before taking a proposal forward and the horoscope match score is shown on the result page.

Can I match horoscopes (Kundali Milan) on the website?

Yes. Horoscope match is shown automatically when you visit someone's profile. If you want to match with a person whose profile is not on the website, you can use the Kundali Milan form to enter their birth details, get a match score and see the compatibility result.

Can I search for or filter by manglik status?

Yes. Manglik status is part of the horoscope information on a profile, and you can set your preference in your partner criteria or Advance Search so that matches shown to you reflect it.

My birth place is not in the list. What should I do?

Start typing the city name and select the closest match from the suggestions - most towns are listed under their district or nearest city. If you still cannot find it, you will get an option to request the city to be added and we will include it.

Mobile App

Do you have a mobile app?

Yes. You can download the Agarwal2Agarwal.org app from the Google Play Store - the link is on our mobile app page. The website also works well in a mobile browser if you prefer not to install the app.

Do I need a separate account for the app?

No. The app and the website share the same account. Login with the same Profile Id and password, and everything - your matches, messages and photographs - stays in sync.

I am not getting notifications on the app. How do I fix it?

Please check that notifications are allowed for the app in your phone's settings, and that battery saver is not restricting it in the background. If notifications are allowed and you are still not receiving them, tell us your Profile Id and the phone model so we can look into it.

Profile Removal & Reinstatement

We have found a match / got married. How do I remove the profile?

Congratulations! You can remove the profile yourself at any time:
1. Login on the website with your credentials
2. Go to Account Settings
3. Scroll to Delete Profile and click Delete Profile

Before you go, we would love to hear how you met your life partner - If you found your match on Agarwal2Agarwal.org, you can share your success story so it helps other Agarwal families.

I created the profile for my son or daughter. Can I remove it?

Yes. A profile created on behalf of a family member is managed with the same login. Sign in with that Profile Id and password, open Account Settings, and use Delete Profile. If you no longer have the login details, use Forgot Password to recover them on the registered email or mobile number.

I deleted my profile by mistake. Can it be restored?

Yes, in some cases a recently deleted profile can be reinstated with your photographs, partner criteria and history intact. Please contact us from your registered email address with your Profile Id and ask us to reinstate the profile. Once restored, simply login and continue where you left off.

I want to pause my search without deleting the profile. What are my options?

You do not have to delete the profile to take a break. In Account Settings you can:
• Set Profile Suggestions to Don't send me suggestions, or reduce the frequency
• Change Profile Visibility to To Filtered Users to show the profiles only to the members coming in your partner criteria.
• Set Search Engine Visibility to Don't Show
Your profile and matches stay saved, and you can switch everything back on whenever you are ready. If you would still want to hide the profile completely from the Agarwal2Agarwal.org, you can email us the request. Our team will hide the profile which can be made visible again by sending an email request to the team.

My profile is no longer on the website. Why was it removed?

Profiles are removed when the member asks us to, when a profile has been inactive for a long time, when we are informed about the marriage/engagement of the member, when a member has registered a new profile, or when it does not meet our verification standards. If none of these apply to you, write to us from your registered email with your Profile Id and we will check what happened and restore it wherever possible.

Success Stories

How do we share our success story?

We would love to hear it. Use the Share Your Success Story page to send us how you met and a photograph you would like to be put. Stories from real Agarwal families give a great deal of confidence to members who are just starting their search.

Where can I read other members' success stories?

You can read them on our Success Stories page - matches made through Agarwal2Agarwal.org across Agarwal families.